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Account management

Account management reports

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Account management reports

Please Note:

Account management reports

Reports can be customized, scheduled, and automatically delivered to recipients or viewed and downloaded through the SAS console.

The service provider reporting engine provides an extensive range of usage, compliance, inventory management, and billing reports.

You can also view subscriber metrics.

Account managers can also access the following account management reports:

Account Manager - Roles Auth Nodes Report Dormant Accounts SIM Slot Information
Account Manager - with Static Passwords Authentication Metrics (Rolling YTD) Expired Accounts SMS Message Report
Account Manager Activity - Detail Authentication Metrics Detailed (Rolling YTD) Expiring Accounts SMS Message Report - Detailed
Account Manager Activity - Logons Billing - Detail Service Metrics - Average Authentications per User (Rolling YTD) Token Assignment Report
Account Manager List - Detail Billing - Monthly Transaction Summary Service Metrics - Total Active Users per Month (Rolling YTD) Tokens - by Account
Account Summary Billing - Summary Service Metrics - Total Authentications per Month (Rolling YTD) Tokens - by Account, Detail
Alert History Billing - Transaction Logs, by Account Service Metrics - Total Subscribed Accounts (Rolling YTD) Token by Serial Number Range
Account Activation Report Billing - Transaction Logs, by Account, Details Service Metrics - Total Subscribed Capacity (Rolling YTD) User and Token Count by Container
Allocated Tokens Billing - Users by Custom Field SIM Provisioning Tasks Users by Container

Automatically remove reports

Reports can be automatically removed after a configurable number of days. However, the source data is retained and the reports can be regenerated.

  1. On the SAS console, select Administration > Auto Remove.

    alt_text

  2. Enter the number of days after which the reports are removed.

    • 1: (Minimum) Removes reports that are more than one day old.

    • 365: (Default) Removes reports that are more than one year old.

    • 1826: (Maximum) Removes reports that are more than five years old.

      In the SAS Classic service zone, reports that are more than one year old are removed even if this value exceeds 365 (days).

  3. Click Apply.

Account Manager - Roles

Description:
Reports Account Manager Roles.

Class:
Account Management

Filters:
n/a

Fields in Report Returns
Role Description String
Role Name String
Last Modified Value:yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Modified By String
Module String (Tab Name: Module Name)
Permission Value:
Access
Edit
Delete
Add
Import
Export
View Log
Everything

Account Manager - with Static Passwords

Description:
Lists Account Managers with Static Password logon credentials.

Class:
Account Management

Filters:
n/a

Fields in Report Returns
User ID String
Logon ID String
Last Name String
First Name String
Status Value:
Active
Suspend
Scope String

Account Manager Activity - Detail

Description:
Lists Operator activity in chronological order over last N days.

Class:
Compliance

Filters:
During last N days

Fields in Report Returns
TimeStamp yyyy/mm/dd hh:mm:ss xM (AM or PM)
User ID String
Action Type String
Result Value:
Success
Error
Action Data String
Account String

Account Manager Activity - Logons

Description:
Reports Operator logons in chronological order over last N days.

Class:
Compliance

Filters:
During last N days

Fields in Report Returns
Timestamp yyyy/mm/dd hh:mm:ss xM (AM or PM)
User ID String
Logon ID String
User ID Value:
Success
Error
Source IP String
Token S/N Value:
0 (password used to logon)
serial number (specific token used to authenticate)
Multiple (authentication failed against all possible credentials)
Result Value:
Success (authentication passed)
Failure (authentication failed)
Challenge (Account Manager prompted for OTP in response to Challenge)
Message String

Account Manager List - Detail

Description:
Lists Account Managers, role, scope, access restrictions and last logon.

Class:
Account Management

Filters:
n/a

Fields in Report Returns
User ID String
Logon ID String
Last Name String
First Name String
Status Value:
Active
Suspend
Pending
Created On Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Role String
Scope String
Start Date Value:
---- = none
yyyy/mm/dd
End Date Value:
---- = none
yyyy/mm/dd
Start Time Value:
---- = none
hh:mm
End Time Value:
---- = none
hh:mm
Days Value: 1111111
* Where: 0 = restricted. 1=allowed, range(MTWTHSS)
Last Logon Value: 1111111
* Where: 0 = restricted. 1=allowed, range(MTWTHSS)

Account Summary

Description:
Reports Account Service Status and Capacities.

Class:
Account Management

Filters:
Account
Custom#1
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts

Service Type:

  • All
  • Subscriber
  • Virtual Service Provider

Evaluation:

  • All
  • Yes
  • No

Minimum Capacity

Fields in Report Returns
Account String
Custom#1 String
Custom#2 String
Custom#3 String
Service Type Value:
Service Provider = Virtual Service Provider
Subscriber = Subscriber
Evaluation Value:
No = Not Evaluation
Yes = Evaluation
Start date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Stop date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Management Group String
Capacity Integer
User Count Integer
Token Count Integer
Active Auth Methods Integer
Parent Account String

Alert History

Description:
Reports all alerts and alert status.

Class:
Security Policy

Filters:
Date Range:

  • Start Date
  • End Date
  • Current Month
  • Last X Months (Value: 1 - 12), default = 1
Fields in Report Returns
Date Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Alert ID Integer
Account String
Message String
Acknowledged On Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Acknowledged By String
Acknowledged Comment String
Closed On Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Closed By String
Closed Comment String
Removed On Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Removed By String

Account Activation Report

Description:
Summarizes changes to active users by account.

Class:
Billing

Filters:
Account
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account Name String
Year String
Month String
Custom#1 String
Custom#2 String
Custom#3 String
Active Users (Current Month) Integer
Active Users (Previous Month) Integer
Deactivated Users (Current Month) Integer
New Activations (Current Month) Integer

Allocated Tokens

Description:
Reports token totals by type (active/inactive).

Class:
Account Management

Filters:
Account
Custom#1
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account String
Custom#1 String
Custom#2 String
Custom#3 String
Parent String
Active RB Integer
Active KT Integer
Active MP Integer
Active GrID Integer
Active RSA Integer
Active OATH Integer
Active GOLD Integer
Active eToken Integer
Active MobilePASS Integer
SMS Credits Used Integer
Inactive RB Integer
Inactive KT Integer
Inactive MP Integer
Inactive GrID Integer
Inactive RSA Integer
Inactive OATH Integer
Inactive GOLD Integer
Inactive eToken Integer
Inactive MobilePASS Integer
SMS Credits Inventory Integer
Active RADIUS Integer
Inactive RADIUS Integer

Auth Nodes Report

Description:
Reports Auth Node information.

Class:
Account Management

Filters:
Account
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account String
Host Name String
Agent Description String
Resource Name String
Low IP Address in Range String
High IP Address in Range String
Use as RADIUS Node Value:
No
Yes
Allow account lookup based on user name Value:
No
Yes
Disable PIN change request Value:
No
Yes
Enabled Realm Authentication Value:
No
Yes
Parse Mode Value:
First Found
Last Found
Realm Identifier String
Remove Realm Suffix Value:
No
Yes
Modified Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Parent Name String

Authentication Metrics (Rolling YTD)

Description:
Reports Total Authentications/Month (Rolling YTD).

Class:
Account Management

Filters:
Account
Custom#1
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account String
Custom#1 String
Custom#2 String
Custom#3 String
Current Month (M) Value: yyyyy-mm
M-1 (proper month name) Value: yyyyy-mm
M-2 Value: yyyyy-mm
M-3 Value: yyyyy-mm
M-4 Value: yyyyy-mm
M-5 Value: yyyyy-mm
M-6 Value: yyyyy-mm
M-7 Value: yyyyy-mm
M-8 Value: yyyyy-mm
M-9 Value: yyyyy-mm
M-10 Value: yyyyy-mm
M-11 Value: yyyyy-mm
Parent Account String

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Authentication Metrics Detailed (Rolling YTD)

Description:
Reports authentication metrics for day, wtd, mtd and ytd periods.

Class:
Account Management

Filters:
Account
Custom#1
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account String
Custom#1 String
Custom#2 String
Custom#3 String
Parent String
Today Pass Integer
Today Fail Integer
Today Total Integer
Week-to-date Pass Integer
Week-to-date Fail Integer
Week-to-date Total Integer
Month-to-date Pass Integer
Month-to-date Fail Integer
Month-to-date Total Integer
Year-to-date Pass Integer
Year-to-date Fail Integer
Year-to-date Total Integer

Billing - Detail

Description:
Billing detail by asset.

Class:
Billing

Filters:
Account Name
Custom#1
Transaction ID

Fields in Report Returns
Account String
Custom#1 String
Custom#2 String
Custom#3 String
Transaction ID Integer
Transaction Type String
Product String
Number Activated Integer
Number Transferred Integer
Capacity Integer
Provider String
Allocation date Value: yyyy/mm/dd hh:mm:ss xM (AM or PM)
Billing Basis String
Rate String
Reference String
Comment String
Warranty Replacement String
For Evaluation String

Billing - Monthly Transaction Summary

Description:
Billing detail by transaction with asset totals in a given month.

Class:
Billing

Filters:
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts

Account
Custom#1
Month

Fields in Report Returns
Account String
Custom#1 String
Custom#2 String
Custom#3 String
Parent String
RB Integer
KT Integer
MP Integer
GrID Integer
RSA Integer
OATH Integer
GOLD Integer
SMS Credits Integer
ICE Integer
Capacity Integer

Billing - Summary

Description:Billing detail by transaction.

Class:
Billing

Filters:
Account Name
Custom#1
Transaction ID

Fields in Report Returns
Account String
Custom#1 String
Custom#2 String
Custom#3 String
Transaction ID Integer
Transaction Type Value:
Rental
Sale
ICE
SMS Credits
Billing Basis Value:
Allocation
Activation
Authentication
Transfer
Billing Start Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Rate String
Reference String
Comment String
Warranty Replacement Value:
No
Yes
For Evaluation String
Type Value:
KT
RB
MP
Custom
SecurID
OATH
Legacy
Capacity Integer
Allocation date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Total Units Integer

Billing - Transaction Logs, by Account

Description:
Reports transactions between specified dates.

Class:
Billing

Filters:
Account Name
Custom#1
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts

Date Range:

  • Start Date
  • End Date
  • Current Month
  • Last X Months (Value: 1 - 12), default = 1
Fields in Report Returns
Account Name String
Custom#1 String
Custom#2 String
Custom#3 String
Transaction ID Integer
Reference String
Allocated by String
Allocation Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Quantity Integer
Type Value:
Rental
Sale
ICE
SMS Credits
Product Value:
KT
RB
MP
Custom
OATH
SecurID
Legacy
Capacity Integer
Parent Name String

Billing - Transaction Logs, by Account, Details

Description:
Reports transactions by account.

Class:
Billing

Filters:
Account Name
Custom#1
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts

Date Range:

  • Start Date
  • End Date
  • Current Month
  • Last X Months (Value: 1 - 12), default = 1
Fields in Report Returns
Account Name String
Custom#1 String
Custom#2 String
Custom#3 String
Transaction ID Integer
Reference String
Allocated by String
Allocation Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Type Value:
Rental
Sale
ICE
SMS Credits
Serial String
Product Value:
KT
RB
MP
Custom
OATH
SecurID
Legacy
(Nothing indicates capacity only)
Capacity Integer
* Total capacity in transaction (not total per unit per transaction)
Parent Name String
Allocated by String

Billing - Users by Custom Field

Description:
Reports users across child accounts, filtered by Custom#1 field.

Class:
Billing

Filters:
Custom#1

Fields in Report Returns
Account Name String
User ID String
Custom#1 String
Custom Field 3 String
Token Type String
Evaluation Integer:
0
1

Dormant Accounts

Description:
Lists accounts with no authentications in N days.

Class:
Account Management

Filters:
Days
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account String
Custom#1 String
Custom#2 String
Custom#3 String
Service Type Value:
Service Provider
Subscriber
Evaluation Value:
No
Yes
Start Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Stop Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Capacity Integer
Token Count Integer
Active Auth Methods Integer
Parent Account String

Expired Accounts

Description:
Lists accounts with expired service dates.

Class:
Account Management

Filters:
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account String
Custom#1 String
Custom#2 String
Custom#3 String
Service Type Value:
Service Provider
Subscriber
Evaluation Value:
No
Yes
Start date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Stop date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Capacity Integer
Token Count Integer
Active Auth Methods Integer
Parent Account String

Expiring Accounts

Description:
Lists accounts with service expiring in N days.

Class:
Account Management

Filters:
Expiring within:

  • 30 (default)
  • 60
  • 90
  • 120
  • 180
  • 360 days

Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account String
Custom#1 String
Custom#2 String
Custom#3 String
Service Type Value:
Service Provider
Subscriber
Evaluation Value:
No
Yes
Start Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Stop Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Capacity Integer
Token Count Integer
Active Auth Methods Integer
Parent Account String

Service Metrics - Average Authentications per User (Rolling YTD)

Description:
Reports average authentications/user by account type (rolling YTD).

Class:
Service Metrics

Filters:
Service Type:

  • All
  • Subscriber
  • Virtual Service Provider

Evaluation:

  • All
  • Yes
  • No
Fields in Report Returns
Account String
Current Month (M) Value: yyyyy-mm
M-1 Value: yyyyy-mm
M-2 Value: yyyyy-mm
M-4 Value: yyyyy-mm
M-5 Value: yyyyy-mm
M-6 Value: yyyyy-mm
M-7 Value: yyyyy-mm
M-8 Value: yyyyy-mm
M-9 Value: yyyyy-mm
M-10 Value: yyyyy-mm
M-11 Value: yyyyy-mm

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Service Metrics - Total Active Users per Month (Rolling YTD)

Description:
Reports total active users by account type (rolling YTD).

Class:
Service Metrics

Filters:
Service Type:

  • All
  • Subscriber
  • Virtual Service Provider

Evaluation:

  • All
  • Yes
  • No

Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account String
Custom #1 String
Custom #2 String
Custom #3 String
Current Month (M) Value: yyyyy-mm
M-1 Value: yyyyy-mm
M-2 Value: yyyyy-mm
M-3 Value: yyyyy-mm
M-4 Value: yyyyy-mm
M-5 Value: yyyyy-mm
M-6 Value: yyyyy-mm
M-7 Value: yyyyy-mm
M-8 Value: yyyyy-mm
M-9 Value: yyyyy-mm
M-10 Value: yyyyy-mm
M-11 Value: yyyyy-mm
Id Unique Account ID

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Service Metrics - Total Authentications per Month (Rolling YTD)

Description:
Reports total authentication/month (rolling YTD).

Class:
Service Metrics

Filters:
Service Type:

  • All
  • Subscriber
  • Virtual Service Provider

Evaluation:

  • All
  • Yes
  • No
Fields in Report Returns
Current Month (M) Value: yyyyy-mm
M-1 Value: yyyyy-mm
M-2 Value: yyyyy-mm
M-4 Value: yyyyy-mm
M-5 Value: yyyyy-mm
M-6 Value: yyyyy-mm
M-7 Value: yyyyy-mm
M-8 Value: yyyyy-mm
M-9 Value: yyyyy-mm
M-10 yyyyy-mm
Value yyyyy-mm
M-11 Value: yyyyy-mm

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Service Metrics - Total Subscribed Accounts (Rolling YTD)

Description:
Reports total number of subscribed accounts (rolling YTD).

Class:
Service Metrics

Filters:
Service Type:

  • All
  • Subscriber
  • Virtual Service Provider

Evaluation:

  • All
  • Ye
  • No
Fields in Report Returns
Account String
Current Month (M) Value: yyyyy-mm
M-1 Value: yyyyy-mm
M-2 Value: yyyyy-mm
M-4 Value: yyyyy-mm
M-5 Value: yyyyy-mm
M-6 Value: yyyyy-mm
M-7 Value: yyyyy-mm
M-8 Value: yyyyy-mm
M-9 Value: yyyyy-mm
M-10 Value: yyyyy-mm
M-11 Value: yyyyy-mm

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

Service Metrics - Total Subscribed Capacity (Rolling YTD)

Description:
Reports total quantity of subscribed capacity (rolling YTD).

Class:
Service Metrics

Filters:
Service Type:

  • All
  • Subscriber
  • Virtual Service Provider

Evaluation:

  • All
  • Yes
  • No
Fields in Report Returns
Account String
Current Month (M) Value: yyyyy-mm
M-1 Value: yyyyy-mm
M-2 Value: yyyyy-mm
M-4 Value: yyyyy-mm
M-5 Value: yyyyy-mm
M-6 Value: yyyyy-mm
M-7 Value: yyyyy-mm
M-8 Value: yyyyy-mm
M-9 Value: yyyyy-mm
M-10 Value: yyyyy-mm
M-11 Value: yyyyy-mm

Metrics are updated on the first day of each month, therefore the current month metrics are not available until the first day of the next month.

SIM Provisioning Tasks

Description:
All SIM provisioning tasks (This report is not available unless licensed for SAE).

Class:
Asset Management

Filters:
Date Range:

  • Start Date
  • End Date
  • Current Month
  • Last X Months (Value: 1 - 12), default = 1
Fields in Report Returns
Task ID Integer
MSISDN Integer
Slot # Integer
User Name String
Serial String
State Integer
Failed Attempt Count Integer
Result Integer
OTA Server Message String
Max. Retry Value String

SIM Slot Information

Description:
Information on SIM cards with a token provisioned. (This report is not available unless licensed for SAE).

Class:
Asset Management

Filters:
MSISDN

Fields in Report Returns
MSISDN Integer
Slot # Integer
Serial String
Token Type String
Slot State Integer
Description String

SMS Message Report

Description:
Reports the number of SMS message sent in a time period.

Class:
Billing

Filters:
Account
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account Name String
Custom#1 String
Custom#2 String
Custom#3 String
Month Integer
SMS/OTP Integer
SMS/Alerts and Messages Integer

SMS Message Report - Detailed

Description: Details of SMS message sent in a time period.

Class: Billing

Filters:
Account Name
Messages in:

  • Current Month
  • Last Month
  • Last 3 Months
  • Last Year

Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Custom#1 String
Custom#2 String
Custom#3 String
Time Value
Message Type String
User ID String
Sent To Integer
Gateway String

Token Assignment Report

Description:
Summarizes changes to token inventory.

Class:
Billing

Filters:
Account
Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account Name String
Year Integer
Month Integer
Custom#1 String
Custom#2 String
Custom#3 String
Token Type String
Token Inventory Start of Month Integer
Token Inventory End of Month Integer
Deallocation during period Integer
Allocation during period Integer

Tokens - by Account

Description:
Reports total tokens by type and state by account.

Class:
Asset Management

Filters:
State:

  • All
  • Not Iniatialized
  • Inventory
  • Assigned
  • Active
  • PIN Change
  • Lost
  • Faulty

Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account Name String
Custom#1 String
Custom#2 String
Custom#3 String
Token Type Value: KT RB MP GrIDsure OATH SecurID Legacy SMS
State Value: All
Active
Assigned
Lost
Inventory
PIN Change
Not Initialized
Faulty
Count Integer

Tokens - by Account, Detail

Description:
Reports token detail by account.

Class:
Asset Management

Filters:
Product:

  • All (default)
  • KT
  • RB
  • MP
  • LEGACY
  • SMS
  • OATH
  • Custom
  • GOLD
  • eToken
  • MobilePASS
  • GoogleAuthenticator
  • GrIDsure
  • SecurID
  • SecurID-VF
  • RADIUS

Child Only:

  • All = All accounts in tree
  • Child Only = Onboarded accounts
Fields in Report Returns
Account Name String
Custom#1 String
Custom#2 String
Custom#3 String
Serial Number String
Type Value:KT
RB
MP
GrIDsure
OATH
SecurID
Legacy
SMS
In-Service date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Activated Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
State Value:
All
Active
Assigned
Lost
Inventory
PIN Change
Not Initialized Faulty
Last Auth Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Total Auth Integer
Allocation Date Value: yyyy/mm/dd hh:mm:ss xM  (AM or PM)
Allocation Type Value: Allocation
Authentication
Activation
Transfer
Transaction ID Integer
Reference String
Allocated by String

Token by Serial Number Range

Description:
This report lists tokens by serial number range.

Class:
Asset Management

Filters:
From Serial #
To Serial #

Fields in Report Returns
Allocated to String
Allocated From String
Custom#1 String
Custom#2 String
Custom#3 String
Serial # String
Type String
Allocation Date Date
Transaction ID Integer
Reference String
Allocated by String
Allocated by Account String
Allocation Type String

User and Token Count by Container

Description:
Number of user and tokens in each container for child accounts.

Class:
Billing

Filters:
n/a

Fields in Report Returns
Account Name String
Custom#1 String
Container Name String
User Count Integer
Token Count Integer

Users by Container

Description:
List of all users by container for child accounts

Class:
Billing

Filters:
n/a

Fields in Report Returns
Account Name String
Custom#1 String
Container Name String
User Name String
First Name String
Last Name String
E-mail String
Serial String